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Use a Five-Step Structure
for Consistent Teleseminar-Leading Success
Many business professionals do not know what
to do or feel less than satisfied because they
do not know how to structure their teleseminars.
Once you know the structure to leading a teleconference
call in an effective and engaging way, you will
know how to create a consistent experience that
will have participants wanting to come back
for more.
Here is an acronym to help remember the structural
pieces to move through any learning-based teleconference
call, whether you call it a teleclass, teleworkshop,
teleforum, teleseminar or teleprogram. The acronym
is G.O.D.I.G. and stands for Greet, Overview,
Debrief, Iteractive content and Gms.
Greeting occurs in the first 3 minutes and
requires a delicate balance between interacting
with incoming participants and engaging in a
long conversation with one person. The teleleader
has two priorities during the greet section;
welcome participants and listen for technical
issues that require attention.
Step two is the Overview section of the teleconference
call, which includes formally welcoming people,
creating context for the call, introducing the
structure, and the focus or topic. This section
sets the expectation for what will be covered
and what participants can expect to take away
from the call. For example, an overview I might
say is, %u201CWelcome to our telecall series
on how to Lead Highly Engaging Teleseminars.
Today we%u2019ll be covering the 5-step fool-proof
structure to leading a teleseminar, so you feel
confident when leading your own learning-based
conference calls.%u201D This section only takes
a few minutes yet it sets a clear tone and intent
for the session.
The third step is to Debrief any fieldwork
(if it is an ongoing series of teleclasses)
or address any Pre-work you%u2019ve sent participants
before the call. Fieldwork gets people involved,
and when people feel involved, they are more
likely to gain from and enjoy the experience.
You may have as little or as much fieldwork
as you think your participants will engage with.
You may include visuals; pdf files with photos,
or Powerpoint files. Debriefing and pre-work
gets people thinking and being prepared to participate.
Debriefing and pre-work can take 10 minutes
or more in a one-hour teleclass. People are
already engaged and you can seamlessly move
into the largest section of a one-hour telecall
which is the Interactive Content.
The worst thing that can happen is a call where
the teleleader lectures at you for the full
hour. There are many ways to have interactive
participation take place; creating games, sharing
experiences, doing real-time surveys, and discussing
case studies that allow people to explore a
subject. You may conduct realplays where people
bring real-life situations and are coached on
the call. And you may use metaphors and visual
language to make the learning more interesting.
In a one hour telecall, the interactive content
takes between 30 and 40 minutes.
The last step of a learning-based telecall
is where you find out from participants what
they learned. The Gems that made an impact,
and what actions they are committed to taking.
Take 5 %u2013 10 minutes to hear what is important
for people to do after the call. The teleleader
can also assign fieldwork if it would be of
benefit to participants.
Having a structure gives you confidence that
you know what you are doing and where you are
going next in the call. Having a structure to
your calls, you will set yourself apart as a
professional facilitator in the teleconference
environment.
Carly Anderson is an expert on communicating via teleconference calls using teleclasses and teleseminars. She is the author of Teleseminar Leading Secrets. For a free 7-part audio/written ecourse visit http://www.teleseminarleadingsecrets.com.
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