Business Problem:
Subscribers to Jim
Cramer's Action Alerts Plus were dropping out
at a high rate rate because many felt they didn't
have the capital to trade along side Cramer.(
Cramer's AA Plus Portfolio is over $3 million.)
The
Solution
The answer would be a joint venture with FOLIOfn,
a new kind of investing service which would
enable subscribers to mimic Cramer's trades
in a portfolio that matched his, but at any
level of capital.
Campaigns
The first step was a teaser campaign, including
an email blast and an ad campaign/landing page.
The online ad campaign (on theStreet.com, Yahoo,
MSN, aol and other sites) was a series of rotating
flash ads (3 frames). While we tried some ads
that used just type, the clear winners were
ads where Cramer appeared, and directly faced
the viewer in a take-charge way, saying he listened
to their concerns and is taking action. (last
frame from one of the winning ads -
Teaser
Ad
The ad led to the "letter" landing
page.I assumed Cramer's voice and personality
and wrote the letter. The letter was not apologetic
but said that Cramer understood their concerns
and that he had found a solution and it was
on the way.
(To enlarge, right-click on letter, then click
on icon that appears).
Teaser
Landing Page
The Launch
Campaign
The winner of the introductory Flash ad
campaign was again Cramer facing the viewer,
though in a calmer way. (Last frame - Introductory
Ad
A number of landing
pages were tested. The winner, seen here, was
the page that got across idea, both visually
and in copy, that you were trading "right
along side" Cramer.
The call to actions were: open an account (we
didn't expect many to do this at this stage),
open a "Watch" account, and/or take
a test drive (we expected most to take this
option and we were correct).
Introductory Landing Page
Online Tutorial
The FOLIOfn concept is a difficult one to explain.
I created a minisite that simplified the concept
with clear text and pie charts, plus a slide
show tutorial. The following links are screenshots
of the online tutorial I created.
>> Tutorial
Screenshot 1
>> Tutorial
Screenshot 2
>> Tutorial
Screenshot 3
>> Tutorial
Screenshot 4
>> Tutorial
Screenshot 5
>> Tutorial
Screenshot 6
>> Tutorial
Screenshot 7
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Increasing Subscribers
Another campaign I created for theStreet was
a straightforward push to get more paid subscribers
in one month using a very low price point good
for 3 months. Different test offers went to
different audiences, including:
-Subscribers
to theStreet.com's free service.
-Subscribers to AA Plus but not to Real Money
(a premium web site)
-Subscribers to RM but not AA Plus
-Previous (lapsed) subscribers to either.
Also hard offers
vs soft offers were tested.
On the email
side: the winner was the offer for just AA Plus
alone
The soft offer which emphasized, "No Obligation,
No Credit Card Needed" beat hard offers.
Samples of the campaign:
aap_email
aaprm_email
aaprm_email_formembers
street/aaprm_email
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